Returns & Exchanges
At Eat Clean Bro, we prioritize the freshness and safety of your meals. While we cannot accept returns on perishable food items, we are committed to ensuring you are 100% satisfied with your experience and will resolve any order discrepancies promptly.
Inspect Your Delivery
Upon arrival, please immediately check your meal containers and cooling packs for any damage or temperature issues that may have occurred during transit.
Document Concerns
If you notice an error with your order or a quality concern, take clear photos of the items in question and keep your packing slip for reference.
Contact Customer Support
Email our support team within 24 hours of delivery at support@eatcleanbro.com with your order number and the photos you collected.
Resolution & Credit
Our team will review your claim and, if approved, issue a store credit or refund to your original payment method to ensure your satisfaction.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing